Effective Communication


Step 1: Pause (and listen)

Step 2: Express

Refresher #1

Step 3: Reflective listening

Refresher #2

Step 4: Agree

Step 5: Negotiate

Refresher #3

Tip: Accentuate the positive

Tip: Address inappropriate language

Refresher #4


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Your job as a parent of a teen is to help him or her become a healthy adult. Your teen will experiment and make mistakes. When problems arise, he/she needs to feel that you are there to help him/her.

In this module, you will learn

  • the five step approach to effectively communicate with your teen to help him or her cope with his or her problems.

  • other tips to communicate with your teen.
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