Effective Communication
Topics

Introduction

Step 1: Pause (and listen)

Step 2: Express

Refresher #1

Step 3: Reflective listening

Refresher #2

Step 4: Agree

Step 5: Negotiate

Refresher #3

Tip: Accentuate the positive

Tip: Address inappropriate language

Refresher #4

Summary

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Step 4: Agree

Look for what you agree on with your teen. For example, you can say, "I agree you need to have friends. However, I am worried about your safety when you hang out with Joey."

Agreeing doesn’t mean you condone the behaviour; it simply helps you find a starting place from which you can begin negotiating.

Agree with your teen when he/she expresses how he/she feels and circumstances of those feelings. Avoid telling your teen how he/she should feel, including premature consoling and diagnosing.

Get permission before giving advice or solutions. The best solutions often come from the person with the problem. Keep in mind that there is more than one way to perceive things and solve problems.

 
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