Effective Communication
Topics

Introduction

Step 1: Pause (and listen)

Step 2: Express

Refresher #1

Step 3: Reflective listening

Refresher #2

Step 4: Agree

Step 5: Negotiate

Refresher #3

Tip: Accentuate the positive

Tip: Address inappropriate language

Refresher #4

Summary

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Step 5: Negotiate

Negotiate with your teen to come up with a win/win situation. One way to negotiate is to explore alternatives. Exploring alternatives lets you and your teen look at options available for solving problems.

Use these five steps to explore alternatives:

  1. Understand and clarify the problem.
  2. Explore alternatives through brainstorming.
  3. Evaluate proposed alternatives.
  4. Choose a solution.
  5. Obtain or make a commitment and set a time for evaluation.

Exploring alternatives also works when reflective listening or I-messages do not solve the problem.

 
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