Effective Communication
Topics

Introduction

Step 1: Pause (and listen)

Step 2: Express

Refresher #1

Step 3: Reflective listening

Refresher #2

Step 4: Agree

Step 5: Negotiate

Refresher #3

Tip: Accentuate the positive

Tip: Address inappropriate language

Refresher #4

Summary

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Tip: Accentuate the positive

If you are experiencing conflict with your teen over rules, chores, school, peers, and so on, talk to him or her about it, but also try to have positive conversations about other things.

Building in genuine positive interactions with your teen throughout the day or week sends the message that you value him/her as a person, even though your teen may at times seem unhappy with these interactions.

 
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